All orders are sent via Australia post for a flat rate of $10. Complementary shipping is offered for orders over $50.
All orders excluding Forget Me Not candles will be shipped within 3-5 business days. Forget Me Not candles are handled differently. You will receive an email within 1 day of the order being received, once images have been provided by the customer shipping will be within 5-8 business days.
If you live in Adelaide and would like to collect your order please email us at email@example.com to arrange a time to collect.
We are located at Virginia.
If you believe you have purchased a product from us that is faulty or damaged at time of delivery please take a picture of the product and email us at firstname.lastname@example.org for us to review.
We will do our best to replace or refund your product.
Please note we do not offer exchanges or refunds on products that have been used and are not faulty.